Membership and Recruitment Administrator
Job Description and Person Specification
Closing Date: Wednesday 4th February at 6pm
Interview Date: 10th February 2026
About the role
The Membership and Recruitment Administrator will help increase referrals to our service, by building and developing relationships with local partner charities and other relevant organisations. They will allocate funding to eligible new and renewing sponsored members, helping to meet our funding requirements and expand the charity’s membership base.
They will undertake the retention of its sponsored and paying members, by contacting renewing individual and organisational members, with the intention of retaining as many as possible and encouraging their use of the audiobook service.
They will also provide administrative support to the charity, including answering the main telephone line and opening and processing post.
​The Person we are looking for
​We have a fantastic opportunity for the right candidate to join our small team to help grow Listening Books' reach. The ideal candidate will have excellent organisational and research skills and attention to detail, a friendly, can-do attitude, with a willingness to learn and be comfortable speaking to members and partners on the phone or online.
If you would like to expand your experience in the charity sector and have a passion for books and accessibility, then we would love to hear from you.
In return, we can offer you 20 days holiday (rising with service), plus bank holidays, as well as a generous pension scheme.
Location
This is a hybrid role. Most tasks can be completed remotely, but you will be required to visit the office (Oval, London) for specific tasks, and we have a preference for this to be one day per week. Travel to attend events within the UK will also be required on occasion.
How to Apply
Please email your CV and cover letter (which must detail how your skills and experience meet the person specification and why you are interested in the position at Listening Books) to Claire Teasell at cteasell@listening-books.org.uk. Applicants who do not submit a covering letter will not be considered.
Deadline for applications: Wednesday 4th February at 6pm. Please note that only candidates shortlisted for interview will be notified. Depending on volume of applications received, we reserve the right to close the vacancy earlier than this date, so please apply early if you are interested.
Interviews will be scheduled for 10th February, and will be held virtually on Teams or Zoom.
All appointments are subject to two satisfactory references, including a previous employer, evidence of the right to work in the UK and a basic DBS check.
Privacy notice: Details of unsuccessful applications will be held on record under the lawful basis of Listening Books’ legitimate business interests for a period of 6 months before being securely destroyed.